TRENDS 2020 JOB & HIRING Trend 6: More people will find their GLASSDOOR'S next job on a mobile device Twelve years ago, the launch of the Apple iPhone forever changed how the world accessed the internet. Through easy-to-use touchscreens, the smartphone opened the door to mobile apps that radically changed how people use the internet in their busy, daily lives. In less than a decade, mobile devices have become ubiquitous. We now rely on them for dating, shopping, driving directions, bank balances, restaurant and travel information, the news -- and searching and applying to jobs. As more aspects of our lives move onto mobile devices, the use of traditional desktop PCs is rapidly declining. That tectonic shift is having a huge impact on candidate experiences today. In 2020, we expect to see employers wake up to the importance of streamlining their mobile job application experiences. Older legacy systems risk losing out on candidates when outdated application systems aren’t mobile phone friendly. 24