TRENDS 2020 Learning & Inclusion Efforts Are Key The best way to prepare both seasoned workers and newer As employers brace for the coming “gray wave” in the workforce, JOB & HIRING generations in the coming decade is through investments in we expect to see more HR leaders rethinking what the “worker of learning and development. These efforts help workers of all ages today” looks like. Talent pools in the coming decade will be more keep skills fresh, promote a lifetime of learning, and help older diverse than ever — not just in terms of gender and ethnicity, but workers adapt to the warp speed of today’s technical innovation. also age and experience. Employers who broaden their definition Employers who invest in relevant, accessible learning programs of inclusivity to welcome older workers, and develop the learning GLASSDOOR'S in 2020 and beyond will be best positioned to attract, retain and programs to make the most of the 65+ talent pool, will enjoy a benefit from the aging workforce of tomorrow. strategic hiring advantage in 2020 and beyond. 23

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