TRENDS 2020 JOB & HIRING GLASSDOOR'S Impact on Candidate Diversity The poor experiences job seekers face when applying on a mobile • Often outside today’s biggest metro areas; cities with the device represents lost opportunities for employers. By deterring most mobile device applicants include Riverside, California; mobile-only applicants, employers are hurting the size and diversity Orlando, Florida; San Antonio, Texas; and Detroit, Michigan — of their candidate pools. Our research shows candidates who rely not high-cost tech hubs like San Francisco, New York City or more on mobile devices during the job hunt have a different profile Seattle, as many might assume. than candidates who use desktop devices. They are: • More likely to apply to blue-collar, lower-skilled, and non- • Older and more experienced; 35-44 year-olds are the most tech jobs; the highest share of mobile-device applicants likely to apply on a mobile device — not the young, tech- were to jobs for package handler (75.4 percent mobile savvy candidates many assume would rely on mobile phones devices), restaurant manager (75.1 percent mobile devices), for job hunting. truck driver (73.9 percent mobile devices), certified nursing assistant (72.9 percent mobile devices), and materials handler • More likely to be women; 52 percent of mobile device (72.8 percent mobile devices) — not the software engineers applicants are female, compared to 46 percent of desktop and data scientists many would assume rely on mobile applicants. By making mobile applications difficult, companies phones for job applications. are baking in a gender diversity disadvantage in their applicant pools. 26