TRENDS 2020 Proof-Points The Big 9 Cultural Values Company culture was once seen as a difficult to measure concept. But no longer. This year, Glassdoor and the MIT Sloan Management These key values are cited the most by leading companies Review launched the Culture 500, which breaks down the cultural and have the greatest impact on results. JOB & HIRING climate among employees at over 500 of today’s biggest companies using machine learning and the text of real-world Glassdoor reviews. This powerful tool allows even the most skeptical CEOs to easily AGILITY COLLABORATION CUSTOMER DIVERSITY EXECUTION GLASSDOOR'S understand and benchmark their employee culture against others in their industry. This measuring takes place along nine dimensions, including respect, innovation, customer orientation, and performance. We believe data-driven tools like these will help propel a culture-first INNOVATION INTEGRITY PERFORMANCE RESPECT revolution among CEOs in 2020 and beyond. The MIT SMR/Glassdoor Culture 500 uses machine learning to reveal company culture inside today's highest-performing companies. 11