TRENDS 2020 Contents JOB & HIRING 03 INTRODUCTION GLASSDOOR'S 06 Trend 1: AI will get a seat in upper management 09 Trend 2: 2020 will begin a culture-first decade for employers 13 Trend 3: Companies will refresh hiring playbooks ahead of a potential recession 17 Trend 4: Employers will further prioritize diversity and inclusion jobs 20 Trend 5: Recruiters will adapt as 65+ Baby Boomers become the fastest-growing workforce 24 Trend 6: More people will find their next job on a mobile device 28 Trend 7: Brexit will threaten tech hiring in the UK 31 Trend 8: The 2020 election cycle will unleash companies’ political side 34 CONCLUSION 2